Search found 6 matches

by Jonathan GS
Tue Aug 12, 2014 10:22 pm
Forum: Dance Dance Revolution
Topic: Need help with Chinese/Japanese Error Mesage DDR Supernova 2
Replies: 11
Views: 16798

Re: Need help with Chinese/Japanese Error Mesage DDR Superno

Update 8/12 - Sending off the computer tomorrow on Wednesday (8/12). Talked to a tech named Brian L. from betson who has done hundreds of DDR repairs over the years. I asked about the problems of sending back the unit and it not working with my system when they return it to me, and he responded to m...
by Jonathan GS
Thu Aug 07, 2014 12:02 pm
Forum: Dance Dance Revolution
Topic: Need help with Chinese/Japanese Error Mesage DDR Supernova 2
Replies: 11
Views: 16798

Re: Need help with Chinese/Japanese Error Mesage DDR Superno

Awesome, thank you for that info. I've cleaned them about pretty well twice in the last year and with how much this game gets used. Tallying to about 4,000 plays in an 8 month period it's pretty impressive to find how much dirt, hair and debris falls into those floor pads. Will look into the floor p...
by Jonathan GS
Thu Aug 07, 2014 11:38 am
Forum: Dance Dance Revolution
Topic: Need help with Chinese/Japanese Error Mesage DDR Supernova 2
Replies: 11
Views: 16798

Re: Need help with Chinese/Japanese Error Mesage DDR Superno

Update 8/7 Will go ahead and send it in to betson for a complete replacement with a new Playstation unit. It's costly, but hopefully this will last a looong time. Will also be replacing some floor sensors. Some of our frequent customers have complained about the buttons sticking while others don't. ...
by Jonathan GS
Wed Aug 06, 2014 11:04 am
Forum: Dance Dance Revolution
Topic: Need help with Chinese/Japanese Error Mesage DDR Supernova 2
Replies: 11
Views: 16798

Re: Need help with Chinese/Japanese Error Mesage DDR Superno

Update 8/6/14

- Got a call back from a Betson tech who is familiar with this kind of game. He asked if I checked the 5V to the Jamma board which I haven't, and that if I want to replace the Playstation 2 inside it would cost me around $1100. There has to be an easier/more cost efficient way!!
by Jonathan GS
Sat Aug 02, 2014 9:44 pm
Forum: Dance Dance Revolution
Topic: Need help with Chinese/Japanese Error Mesage DDR Supernova 2
Replies: 11
Views: 16798

Re: Need help with Chinese/Japanese Error Mesage DDR Superno

Wow, thank you for the great post. On monday my distributor should be open again and maybe the tech department has some good info I can use since we did buy it from them around 5 years ago.

Thanks again for the quick response :)
by Jonathan GS
Sat Aug 02, 2014 6:04 pm
Forum: Dance Dance Revolution
Topic: Need help with Chinese/Japanese Error Mesage DDR Supernova 2
Replies: 11
Views: 16798

Need help with Chinese/Japanese Error Mesage DDR Supernova 2

Hi friends, I'm a game technician for Grand Station in College Station, TX. We own a DDR Supernova 2 by Konami that is displaying this error message that I can't understand. I'm not sure if it's chinese, japanese etc..., but in order to fix it... knowing what it's saying would be a massive help. htt...